Privacy Policy
Effective Date: 03/05/2026
CK Business Consulting & Tax ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Personal Information:
• Name, email address, phone number, physical addres
• Payment information when you make a purchase or request a quot
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, device informatio
• Website usage patterns and analytic
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and service request
• Appointment details and preference
• Service history and feedback
How We Use Your Information
We may use collected information for:
• Providing and improving our service
• Processing transactions and payment
• Communicating with you about your inquiries, appointments, and promotion
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
Payments and Transactions
If payments are accepted through the website, transactions are processed securely through third-party payment processors. We do not store or have direct access to your full payment information.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage
- Support marketing and advertising efforts
You may disable cookies through your browser settings, but some website features may not function properly.
Third-Party Services
We may use third-party tools and platforms such as:
- Analytics providers
- Payment processors
- Email or SMS communication services
- Scheduling or booking platforms
These providers only receive information necessary to perform their services and are required to protect your data.
Email and SMS Communications
By submitting your contact information, you agree that we may contact you via email, phone, or text message regarding services, updates, or promotions. You may opt out of marketing communications at any time.
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in action
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.
Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support:
• Reply "HELP" for assistance or contact us at {{location.email}
• Customer support is available during regular business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
- Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling
- SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
- All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
- If required by law, legal process, or to protect our right
- In response to valid law enforcement requests or court orders
Business Transfers:
- In case of mergers, acquisitions, or sale of asset
- In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Data Retention
We retain personal information only as long as necessary to fulfill business purposes, comply with legal obligations, or resolve disputes.
Data Security
We implement and maintain reasonable security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanism
- Regular security assessments and update
- Employee training on data protection
- Breach notification protocols in accordance with applicable law
- Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing emails by clicking "unsubscribe" in our email
- Opt-out of SMS messages by replying "STOP
- Request information on how we process your data
- Withdraw consent at any time for future communication
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information below.
California Residents (CCPA)
California residents may request information regarding data collection and request deletion of personal information as permitted by law.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
Contact Information
For questions regarding this Privacy Policy, please contact:
CK Business Consulting & Tax
Email: Cindy@pbbcts.com
Phone: (713) 445-6969
Location: Texas